Frequently Asked Questions
How do I tell when I need a new mattress?
If you've owned a mattress for more than 10 years, it's time for a new mattress. Other signs you might need a new mattress include:
1. Morning aches and pains
2. If you and your partner "roll together" in bed
3. If the mattress edge isn't supportive anymore
4. If your mattress and box spring make noise when you move
Why does a mattress sag?
Several factors can cause mattress sagging, including an improper bed frame, improper center support, a damaged or bent frame or a damaged/broken box spring. Using a proper bed frame with proper center support and taking proper care of your box spring will greatly reduce the chances of mattress sagging.
What's the best way to shop for a mattress?
Assess your needs before you start shopping by answering these questions:
- Has your lifestyle changed since buying your last mattress?
- Has your body changed in ways that affect your need for support or your comfort preferences?
- How much space do you have?
- Does your partner have the same needs?
What should you consider when buying a new mattress?
Comfort, support and durability are the most important factors to look for first. After that, take price into consideration.
- Remove your shoes and lie on the bed.
- Lie down in several different positions, especially the one you sleep in.
- Pay close attention to lower back support and posture alignment, and make sure you feel plenty of comfort at the shoulders and hips.
- If you share a bed, shop with your partner so the selection of your new bed is made together.
Does my sleep position matter when selecting a new mattress?
Yes, sleep positions matters in terms of which pressure points are affected during sleep, as well as how the spine is supported. Because each individual sleeper is different, the only way to determine which mattress and comfort level works best for your sleep position is to test out the different mattresses in the store. It helps to talk to the salesperson about which options are available so they can make recommendations based on your personal needs.
Does a mattress have to be firm to be supportive?
With today's modern mattresses, the support comes from the innerspring. The comfort layers determine the surface "feel." For example, every Serta mattress features an advanced and durable innerspring system designed to deliver proper spinal support. That means you can choose the mattress that feels best to you in order to receive the support you need.
Is it really important to not remove the "Do Not Remove" tag?
Contrary to popular belief, it is not illegal to remove this tag, But the information on this label will serve as a means of identification should you have a warranty claim or need to exchange it with in the 120 day trial period. So leave it on your bed.
Should you put a new mattress on an old box spring?
What's the difference between a box spring and a platform bed frame?
A platform bed frame (like the Weekender Folding Metal Platform), eliminates the need for a box spring because it provides a supportive base for your mattress. It is a cost-saving option that is much easier to move than a box spring while providing space for storage under your bed. Box springs are essentially a wooden box covered in material designed to support your mattress. A bed frame provides the same option with a different look and feel. Our platform bed frames are durable because they are built to hold up to 2500 pounds of weight. Stop in to see them for yourself. A basic bed frame (featured in the video below) is designed to be placed under a box spring.
What is a hybrid mattress?
A hybrid mattress is a multi-layer bed that combines memory foam, latex, or gel along with an innerspring system. Sleepers can experience both the pressure relief of the foam layers and the sturdy feel of a classic spring mattress. It is the perfect blend of two or more superior products. At Direct Ship Mattresses you can purchase hybrids from the top brands Dreamcloud, Awara, and Ghostbed. Dreamcloud offers a perimeter pocketed coil mattress paired with high density support foam offering medium to plush feels. The dreamcloud is ideal for side and back sleepers. The Awara organic latex hybrid combines premium dunlap latex over a premium pocketed coil unit. The Awara is perfect for stomach, back and side sleepers looking for a firm to medium firm feel in their new mattress. The Ghostbed Performance is the ultimate in hybrid mattress featuring ice touch fabric to regulate body temperature, pressure relieving gel memory foam, ghost bounce latex and a premium pocketed coil support system. The most popular selling mattress at Direct Ship Mattresses is the Ghostbed Performance medium plush mattress.
How to dispose of a mattress?
Direct Ship Mattresses offers to haul away old mattresses on all local deliveries with purchase.
What is the best mattress for back pain?
In general, memory foam and latex mattresses are often considered the best options for back pain, as they conform to your body, cradling pressure points while supporting your spine and keeping it aligned. The Ghostbed Grande is an amazing mattress combining both latex and memory foam for ultimate support and pressure relief. The Nectar Classic 3.0 is another good medium firm memory foam option to relieve back pain.
When is the best time to buy a mattress?
Direct Ship Mattresses' entire line of bedding is always tagged at the lowest possible everyday price. This allows you to purchase a bed when you are ready for it. There is no need to waste your holidays shopping. Enjoy your free time relaxing and spending time with your loved ones. Direct Ship Mattresses is here for you when you're ready with the lowest everyday prices year round in store and online 24/7.
Does a nectar mattress need a box spring?
A nectar mattress needs a hard surface which can be a box spring, platform bed, adjustable bed frame, or a better than a box spring folding bed frame available at all Direct Ship Mattresses locations.
How long does a nectar mattress take to expand?
A Nectar mattress needs up to 48 hours to completely expand. Once you open the mattress it will expand to close to 80% and can be used at this point. It will expand 100% in 48 hours from unboxing.
Can you use any mattress on an adjustable base?
All mattresses sold online and in store at all Direct Ship Mattresses locations are adjustable base friendly. While pocketed coil mattresses work on adjustable bed bases all foam mattresses perform better. An all foam mattress will stay on the base better and have less of a tendency for the quilted cover to bunch in the middle.